Need a job?
If you can do this line of work and pass a drug screen/criminal background check., GET AT ME. My job is hiring but it is imperative that you are professional, willing to travel, organized, possess excellent time management skills, speak/write clearly and able to work without minimal supervision. This is a salaried career position. Client sites are located in Houston, TX and through out the U.S.
QUOTE
EMPLOYMENT OPPORTUNITY
Desktop Support Technician
Summary:
Accepting, acting on and resolving service desk tickets within the defined service level agreements.
Duties and Responsibilities:
1. Accepting and resolving tickets using a web based ticket system.
2. Maintaining hardware and software inventory
3. Coordinate with vendors regarding warranty work
4. Troubleshoot problems with desktops, printing, basic network connectivity and application functionality
5. Maintains a broad knowledge of Microsoft operating systems and patch levels
6. Provide solutions to streamline process regarding support calls
7. Attend Training courses for continuing education
8. Attend and actively participate in weekly meetings
Requirements:
1. 2+ years experience in desktop support (MCP Preferred)
2. Knowledge of TCP/IP and its functionality
3. Advanced knowledge and troubleshooting of Windows Server XP Service pack 1 and 2
4. Strong analytical/problem solving skills
5. Ability to manage and meet deadlines
6. Good interpersonal skills, with ability to work across functional lines, and at many levels.
7. Strong verbal, presentation and written communication skills. (written & oral),
8. Ability to work on assigned tasks independently and assesses and executes with minimal direction
9. Experience with hardware troubleshooting
10. Familiar with Change Management Concepts
11. Must be self motivated, punctual, a team player and resourceful
Desktop Support Technician
Summary:
Accepting, acting on and resolving service desk tickets within the defined service level agreements.
Duties and Responsibilities:
1. Accepting and resolving tickets using a web based ticket system.
2. Maintaining hardware and software inventory
3. Coordinate with vendors regarding warranty work
4. Troubleshoot problems with desktops, printing, basic network connectivity and application functionality
5. Maintains a broad knowledge of Microsoft operating systems and patch levels
6. Provide solutions to streamline process regarding support calls
7. Attend Training courses for continuing education
8. Attend and actively participate in weekly meetings
Requirements:
1. 2+ years experience in desktop support (MCP Preferred)
2. Knowledge of TCP/IP and its functionality
3. Advanced knowledge and troubleshooting of Windows Server XP Service pack 1 and 2
4. Strong analytical/problem solving skills
5. Ability to manage and meet deadlines
6. Good interpersonal skills, with ability to work across functional lines, and at many levels.
7. Strong verbal, presentation and written communication skills. (written & oral),
8. Ability to work on assigned tasks independently and assesses and executes with minimal direction
9. Experience with hardware troubleshooting
10. Familiar with Change Management Concepts
11. Must be self motivated, punctual, a team player and resourceful
